Clutch is excited to introduce the API Request Lookup tool. This tool shows API calls into the platform, their performance, and their responses. With the proper user role, you’ll have the ability to debug your campaigns as needed. To do so, simply follow the steps below. Permissions Note: You’ll only…
There’s a lot to break down when viewing the JSON Request Reference data. Consult the information below to help gain a better understanding of what you can glean from this information. Viewing Campaign Rules that Fired Underneath the JSON data, you’ll find the Campaign Results section. Rules that fired in…
When creating your email or mobile message, it’s always a great idea to personalize your messages as much as possible! To do this, you can use merge variables. A merge variable displays a value from a designated variable. For example, you can use the merge variable {{firstName}} to personalize your…
There are a few different ways you can utilize reporting for Life Cycle Segments: within emails, campaigns, and through the Life Cycle Report. Viewing Email Metrics 1 Navigate to the Communication Section Find the Communication tile on the left navigation bar and click on it. 2 Navigate to the Desired…
The Life Cycle Report can be found in the Reporting section of Essential within the Clutch Report Catalog. It allows you to view metrics based on a customer’s life cycle status. Learn how to utilize this report within this article. Filters You’ll be able to target specific data within your…
The Top Products Report can be found in the Reporting section of Essential. This report allows you to view and rank SKUs by sales metrics including transactions, net sales, discount, and quantity. Be sure you have an Account Group selected or applied to your user in order to view all…
The Customer Sales Report can be found in the Reporting section of Essential. This report allows you to view and rank customers by sales metrics including transactions, net sales, average order value, basket size, and discount. Be sure you have an Account Group selected or applied to your user in…
The Segment Comparison Report can be found in the Reporting section of Essential. This report allows you to view and compare customer, transaction, and sales metrics between segments. This report will appear blank until you select a Segment to show from the dropdown and click the Update button. Be sure…
The Sales Report can be found in the Reporting section of Essential. This report allows you to view sales metrics in aggregate, by location, and by loyalty status including transactions, net sales, average order value, basket size, and discount. Be sure you have an Account Group selected or applied to…
The Enrollment Report can be found in the Reporting section of Essential. This report allows you to view and track enrollment metrics in aggregate and by location views. Be sure you have an Account Group selected or applied to your user in order to view all of the reports. You…