There are many important rules and guidelines to be aware of when sending mobile messages as a marketing practice. Please take the time to review the information below. ShortcodesShort codes are designed to be easier to read and remember than telephone numbers. These codes are seen as more efficient for…
The messaging use cases described below are strictly prohibited on SMS and MMS platforms in the United States and Canada. These guidelines apply to Short Code and 10DLC messages. Follow these rules at all times to ensure you remain compliant with carrier requirements and to avoid fines, suspension, or termination of…
The Email Template Catalog allows you to easily select a template from multiple options. Our templates are thoughtfully designed and flexible! Simply swap out the images, enter your content and apply your brand colors. Each has been tested extensively to ensure delivery and proper display on all kinds of mobile…
The customer model allows your brand to collect custom data or record customer preferences. You can use this tool to manage default fields and create your own that can be used in Segmentation, Reporting, API’s and Member Portal. This article will explain the information you’ll need to input to create…
The customer model allows your brand to collect custom data or record customer preferences. You can use this tool to manage default fields and create your own that can be used in Segmentation, Reporting, API’s and Member Portal. In order to edit a customer model field, you’ll need to follow…
The customer model allows your brand to collect custom data or record customer preferences. You can use this tool to manage default fields and create your own that can be used in Segmentation, Reporting, API’s and Member Portal. In order to add a custom field, you’ll need to follow these…
Why Should I Use the Litmus Integration? Our Litmus integration allows you to test, review, and analyze emails more effectively than ever so you can get the most out of every send. Use the Litmus Preview option to see how your email will look in different email desktop clients or…
Below you’ll find some Frequently Asked Questions in regards to editing Email Templates. Click on each topic to learn more. Edit or Add an Image to the Email To edit or add an image to an email, double click the existing image. If it is your first time editing the…
If your brand utilizes the Basic Package, you will have access to three types of campaign emails that support your program rewards and the Birthday and Enrollment Campaigns. These emails are unable to be customized and are optional to implement. If you have a higher tier package, you can create…
The inline metrics drawer allows you to track performance tied to a specific email. You will be able to view metrics for any active email. These metrics will apply to both Scheduled Emails and Campaign Emails. Metrics for these are nearly identical, but note that Campaign Emails allow the use of…