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Adding a Custom Customer Model Field

The customer model allows your brand to collect custom data or record customer preferences. You can use this tool to manage default fields and create your own that can be used in Segmentation, Reporting, API’s and Member Portal.

In order to add a custom field, you’ll need to follow these steps.

Note: You will only be able to access this tool if you have Admin access, as it is found in the Admin tab.

1

Find the Admin Tab
Navigate to the Admin section within the left-hand navigation bar. This will only be visible if you have the necessary permissions.

2

Click the Customer Model Button
Once in the Admin section, find the Customer Model tile and click into it.

3

Click the Add Custom Field Button
Find the Add Custom Field button and click on it.

4

Enter Field Information
You’ll need to enter the following information for your field:

  • Display Field Name
  • API Name
  • Field Type
  • Show on Member Portal Enrollment?
  • Virtual Terminal Editable

To learn more about these fields, you can consult the article here.

5

Save Your Field
Once the information is entered, click the Save button.

Updated on October 19, 2023

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