There are a few different ways you can utilize reporting for Life Cycle Segments: within emails, campaigns, and through the Life Cycle Report.
Viewing Email Metrics
1
Navigate to the Communication Section
Find the Communication tile on the left navigation bar and click on it.
2
Navigate to the Desired Campaign Email
Find the Campaign Email tile and click the View Campaign Email button. Then, find the campaign email you wish to view.
3
Click View Email Metrics
Within the row of the email you wish to view metrics for, click the Actions tab. Then, click View Email Metrics.
4
View Email Metrics
You’ll be able to view metrics for this email. You can filter these metrics by segment using the Segment dropdown.
Viewing Campaign Metrics
1
Navigate to the Campaign Section
Find the Campaign tile on the left navigation bar and click on it.
2
Navigate to the Desired Campaign
Within the row of the campaign you wish to view metrics for, click the Actions tab. Then, click View Campaign Metrics.
Note: The only applicable campaigns for these metrics are Automatic Win-back Offer for Churned Guests and Automatic Win-back Offer for At Risk Guests.
3
View Campaign Metrics
You’ll be able to view metrics for this campaign. You can filter these metrics by segment using the Segment dropdown.
Viewing the Life Cycle Report
1
Navigate to the Reporting Section
Find the Reporting tile on the left navigation bar and click on it.
2
Click the Life Cycle Report
Find the Life Cycle tile and click on it.
3
View the Life Cycle Report
View information within the Life Cycle Report. For more information on this report, you can view the article here.
